Questioning Skillsby Steve Roche
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Each of these topics has more on the art of good questioning – which is vital to these and many other business activities.
Listening and questioning skills are closely interlinked.
The seven habits of highly effective people
Stephen Covey, published by Running Press, 2000.
This book claims that success is about a balance of personal and professional effectiveness. ‘Seek first to understand, then to be understood’ is an essential principle of effective communication – achieved through a combination of empathic listening and powerful questioning.
Time to think: listening to ignite the human mind
Nancy Kline, published by Ward Lock, 1999.
This book shows how listening and questioning work together to create a powerful learning environment. It introduces Incisive questions, which help to remove limiting assumptions from our thinking and replace them with freeing ones, thus allowing us to think again.
You can also contact the author directly: Steve Roche