Telephone Skills

by Babs Moore

Telephone Skills

In an increasingly highly paced and global business world, the telephone is an essential and effective business tool when used well. However, there are times when some people can feel that the telephone, in particular the ubiquitous mobile, is taking over their lives.

This topic will explain how to make the telephone work effectively for you and your team. It includes tips on planning and preparing calls, telephone etiquette and projecting a professional image via the telephone.

 

Copyright © Babs Moore