Bullying and Harassment

by Andrew Wood

When a complaint is made against you

Firstly, consider how best to try and resolve the issue. Correct any misunderstandings and consider other ways of ensuring that difficulties do not arise in the future.

It is important that you seek advice from relevant people, such as your manager, HR or union representatives, legal advisors or from someone with whom you feel comfortable discussing the problem. If you are asked to attend meetings of any kind, you are allowed to take a neutral representative to the meeting.

In all cases, a fair and objective investigation of the facts should be carried out and all parties will have the opportunity to state their views.

Where disciplinary action is taken; you will have rights as set out under the relevant policy. These will include the right to appeal against any decision, and the right to an explanation for any decision.

Avoid being drawn into arguments or gossip concerning the complaint and remain discrete at all times. There is nothing to be gained from ‘getting people on side’ or encouraging others to try to remedy the situation. You must remain objective and calm, no matter how unjust you feel the complaint may be.