Performance Managementby Peter Parkes
Performance Management is coming to the fore again, but it is often only visible as a bureaucratic exercise consisting of gathering output data and reporting it up the chain of command.
There are better ways to do it – for example, the Toyota success story involved relatively modest reporting, but concentrated on continuous feedback and action.
Whether you just want to put some reports of performance indicators in place to satisfy your boss, or make sure everything is under management control, or are really serious about getting the best out of your team, you will find everything you need to get started in this topic.
Copyright © Peter Parkes