Interviewing - Successful Selection

by Jane Tredgett

Introduction

Being able to conduct effective interviews is an essential skill and one that differentiates between poor and effective managers. This applies whether you are looking to interview

  • For a job vacancy
  • To select volunteers for charity work
  • To choose students to fill course placements.

While there are many skilled interviewers, there are considerably more who have been unwittingly thrown into the deep end with little or no advice or training. The false belief held by some organisations and senior managers that conducting interviews is easy leads to many interviews that are ill prepared, badly constructed and even fly in the face of legal requirements. Time and financial investments can spiral and a manager (and organisation) can soon find themselves with a poor reputation.

Effective interviewers, on the other hand, ensure the right candidate is selected for the position. The time invested is used efficiently and to positive effect. Skilled interviewers can ask quality questions to ensure a good match and long-term payoff for the organisation, the team and the individual being interviewed.

Achieving successful candidate selection is not based on natural ability, although some managers are able to ‘wing it’ and get away with it. For most, the art is in following a structured and consistent approach that starts well before the candidate first appears in the interviewing room and ends long after they have left.

This process will be shared with you in this topic. The language used focuses on a job application, but the skills and techniques are much the same if you are looking for volunteers or students. It is designed to flow as a chronological journey and provide hints and tips along the way.