Communicating Well As a Groupby Siobhan Soraghan
Quick group assessment tool
‘Hard’ processes are not specifically dialogue requirements, but are useful basic protocols for group effectiveness and a good foundation to have if the group meets regularly and has accountability for reporting to a higher authority.
How do the groups you participate in fare?
|Do you have...||Your comments|
|Decision making (options, proposals, minutes agendas)|
|Inviting of new ideas|
|Building on existing ideas|
|Ways of establishing priorities|
|A process for reviewing progress|
‘Soft’ processes are the behaviours of more mature teams that have the potential to engage in dialogue effectively. How do your groups fare?
|Does everyone…||Your comments|
|Express feelings openly|
|Work through conflict as it arises|
|Delay until consensus is reached|
|Value colleagues as people|
|Spend time on group development|
|Risk exposing feelings as well as thoughts|
|Surface beliefs and assumptions|
|Claim leadership of the team occasionally|