Mediation

by Rita Bailey

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Other topics

Rapport

Conflict Resolution

Questioning Skills

Facilitation

Emotional Intelligence

Listening Skills

Body Language

Creating Thinking

Discipline and Grievance

Websites

Department for Business, Energy & Industrial Strategy has many resources for download. BEIS
Solve a workplace dispute

ACAS is an organisation devoted to preventing and resolving employment disputes. www.acas.org.uk

CIPD: Chartered Institute of Personnel and Development is the United Kingdom’s leading professional body for those involved in the management and development
www.cipd.co.uk
http://www.cipd.co.uk/subjects/empreltns/general/_mngcnflcwk.htm

Author

You can also contact the author directly: Rita Bailey