Change Design

by David King

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Other topics

Change

Developing vision is about preparing people to change by helping them to focus on a desirable ‘future state’. You need to get this right; so have a look at this topic and you have a better chance of getting it right first time!

Creative Thinking

Creative thinking could provide a useful approach to helping stakeholders to develop fresh insights and ideas about the desired ‘future state’.

Facilitation

When developing viewpoints and vision with a diverse group of stakeholders, you want to be sure that you are getting their input without influencing that input unduly. Facilitation will help them say what they need to say not what they think you want to hear!

Mind Mapping®

Mind Mapping could provide a useful technique for developing vision with a diverse group of stakeholders, providing a visual way to capture their viewpoints and ideas about the desired ‘future state’.

Vison and Mission

Inevitably, purposeful change requires a view of the desired future, so Vison and Mission are critical.

Books

Think, learn, improve – turn your business vision into reality

David King, published by Management Books 2000, 2006, 200 pages

This book is a practitioners’ master class in business programme design. It will help you to understand how to apply systems thinking and utilise practical tools and techniques for translating business strategy and vision into a complete and integrated programme of development and implementation projects. This is a book written for practitioners by a practitioner. The author has deliberately set out to write only about the practical application of business analysis and related tools and techniques. You will find some academic references but not very many. Where the principles and thinking behind a particular approach are explained, this is always followed by a description of how to apply it in practice, and illustrations of the key techniques are always shown. The book is superbly illustrated by the author with original diagrams and case study examples.

Systems thinking, systems practice

Peter Checkland, John Wiley & Sons 1999, 416 pages

This book brings up to date Peter Checkland’s ideas about an alternative approach to organisational design – Soft Systems Methodology (SSM) – which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now-accepted distinction between ‘hard′ systems thinking, in which parts of the world are taken to be ‘systems′ which can be ‘engineered′, and ‘soft′ systems thinking, in which the focus is on making sure the process of inquiry into real–world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper, Towards a Systems–based Methodology for Real–World Problem Solving (1972), have long been recognised as classics in the field.

Managing successful programmes

Office of Government Commerce, 2007, 270 pages

Combining rigour and flexibility, MSP helps all organisations – public sector and private, large and small – achieve successful outcomes from their programme management time and time again. To enable an organisation to manage its programmes successfully, there must be a structured framework that does two things. It must acknowledge that every programme exists in its own context and demands unique interpretation. At the same time, the programme management system must be universally applicable. MSP has been developed with these two priorities in mind. Its framework allows users to consistently manage a huge variety of programmes so that they deliver quality outcomes and lasting benefits. Fusing leadership with management best practice, MSP enables organisations to coordinate their key functions, develop a clear sense of unity and purpose and achieve the strategic cohesion necessary to drive through effective change.

Websites

There is an archive of a Special Interest Group on the Chartered Quality Institute website which explores the Deming approach - the implementation of an alternative management style as introduced by the late Dr W Edwards Deming, the renowned contributor to both management and the quality improvement revolution worldwide. Change and quality go hand in hand and there is lots of good material on this site.

Author

You can also contact the author directly: David King