by   Steve Roche

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There is nearly always room for better facilitation in a meeting. If

  • your meetings get more formal
  • the issues get more contentious
  • the outcomes get more complex
  • the need to get people behaving differently arises,

then you probably need to learn some more about the nuts and bolts of facilitation. You may also need to make a decision to get in an external facilitator, so you need to know when to do this and how to go about it.

Listening Skills

Questioning Skills


Polictical Intelligence


Managing meetings

Tim Hindle, published by Dorling Kindersley (UK), 1999, 72 pages

For all its small size, this book provides a wealth of information and tips and even delves into the areas of reading body language at meetings. The format is in small readable chunks with many illustrations and photographs.

The manager’s guide to effective meetings

Barbara J Streibel, published by McGraw-Hill Contemporary, 2002, 187 pages

This is a handy, short, to-the-point and practical guide on how to conduct meetings. The author covers all of the bases and provides a series of useful checklists to help busy managers meet more effectively and efficiently. The book contains many helpful references to other books that discuss specific techniques and practices. It also contains a section on meeting virtually using technology.


You can also contact the author directly: Steve Roche