Want to know more?
The Complete Idiot’s Guide to Assertiveness
Jeff Davidson, published by Alpha Books, 1997, 368 pages
A step-by-step guide to being assertive with anyone you are likely to deal with from the children to the boss. Idiot-proof steps to stop you from saying ‘yes’ when you really mean ‘no’.
Assertiveness: A Practical Approach
Stephanie Holland and Clare Ward, published by Speechmark Publishing Ltd, 1997, 120 pages
This book covers the principals and practices of using assertiveness. It is a highly practical working manual which helps the reader develop new interpersonal skills and become more effective in their daily lives. It looks at different aspects of assertion and encourages an experimental learning approach, for example, through brainstorming, group exercises and role-play.
Develop Your Assertiveness
Sue Bishop, published by Kogan Page Ltd, 2006, 128 pages
This book offers basic techniques on how to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as the importance of choice of behaviour, tension control, self-awareness and self-esteem, relationships, making and refusing requests, dealing with problem people.