For it is mutual trust, even more than mutual interest, that holds human associations together.
We are inclined to trust people...
- Who are self-aware
- Who take responsibility for their role in the relationship
- Who demonstrate that they consider the best interests of others, rather than just themselves
- Who do what they say they will do
- Who practise the values they tell us are important to them
- Who are willing to recognise and consider both sides of the story
- Who listen and respond to our needs and interests
- Who are willing to think about what they have to give as well as what they hope to receive.
We are not inclined to trust people...
- Who we experience as selfish and self-absorbed
- Who do not demonstrate an interest in the needs of others
- Who are not willing to accept responsibility for their actions
- Who gossip/talk about others behind their back
- Who blame others without looking at their role in the experience
- Who make snap judgments and draw conclusions before hearing all the information
- Who are not open and receptive to the ideas and views of others; people who consistently feel that they know all the answers and their way is the only way and the right way
- Who change the rules all the time
- Who are inconsistent in their behaviour so we don’t know what to expect from one interaction to the next
- Who distort the truth by omitting information for their own purposes.